Frequently Asked Questions
What information is required before purchasing an elevator?
Necessary details include: 1) Shaft Dimension, 2) Overhead Height, 3) Pit Depth, 4) Choice of MR or MRL, and 5) Individual Floor Heights.
What are the key advantages of your elevator products?
Our facilities include a 108-meter test tower. We offer high-speed passenger elevators (up to 8.0 m/s) and freight elevators with capacities up to 30,000 kg. We utilize Japanese technology and premium components like gearless motors and Monarch/HPMont control systems.
How are installation and maintenance handled?
An installation and maintenance manual is included with every shipment. We offer technical assistance and can dispatch technicians to the site if required through our network.
Are you the direct manufacturer of these elevator products?
Yes, we are the original source for elevator, escalator, and moving walk products, selling directly to clients or authorized agents.
What is the standard warranty period?
The warranty period is 24 months, starting from the original shipping date.
What are the accepted payment terms?
Standard terms are a 30% down payment via TT, with the remaining 70% balance due via T/T 10 days before shipment, or a 100% irrevocable confirmed L/C at sight.
Kathy lift
